Yuba City Utilities

The Public Works Department's Utilities Divisions are responsible for the treatment, distribution, and discharge of the City’s drinking water and wastewater systems through the operation of the Water Treatment Plant, Wastewater Treatment Facility, and Laboratory.  Our facilities are supported by administration, operations, engineering, maintenance, environmental, and laboratory teams working together to meet the City's utilities needs.  We are proud to provide safe, reliable, and efficient water and wastewater services for our community. 

To contact us directly, please click here, or arrange a visit to one of our facilities. We look forward to hearing from you!

Announcements:

Water Conservation Measures Reduced from Stage 3 to Stage 1: Mandatory Water Restrictions Have Been Lifted

We are pleased to announce that on April 18, 2023, City Council lifted mandatory conservation measures from Stage 3 "Severe Shortage" to Stage 1 "Water Alert" of the Water Shortage Contingency Plan for all Yuba City customers. This stage eliminates mandatory restrictions and conservation percentage targets, but still prohibits unnecessary water waste.

While drought conditions in 2022 significantly reduced the City's water supply and prompted the implementation of mandatory water restrictions, recent rainfall and snow levels have replenished our water supply and reduced state requirements for conservation. The outlook for 2023 is positive and there is sufficient water supply to meet or exceed the needs of Yuba City residents and businesses.

• Please remember, excessive water waste is still a water violation, including:
  • Irrigation within 48 hours after rainfall
  • Excessive watering resulting in gutter flooding
  • Using a hose without a shutoff nozzle
  • Washing down hard surfaces such as sidewalks and driveways
  • Using a non-recirculating fountain
  • Not repairing leaks in a timely manner

For further information or assistance, please contact the Public Works Department at (530) 822-4626 or [email protected], or submit a request via the City’s yc311 online customer service system and app. Additional resources are linked below:

Resources:       Water Supply Outlook 2023 Council Item
                         Water-Efficient Rebates
                         Cellular Meter Water Use Tracking
                         Water Shortage Contingency Plan

Thank you for your water conservation efforts! 

After-House Emergencies

If you are experiencing an after-hours emergency such as a major water leak or sewer service backup, please contact the Yuba City Police Department dispatch center to request a Public Works on-call employee.

Yuba City Police Department Dispatch: (530) 822-4661

For residents in the Yuba City Septic Sewer System (STEP System) that reside in the Stonegate neighborhood, please click here for additional information. 

Flush Your Water Lines

The City of Yuba City recommends all businesses and buildings that have been empty or under-used during the COVID-19 shelter-in-place order to flush their water lines following the guidance in the video and guidelines above. If you have any questions, please contact the Water Distribution Supervisor at (530) 822-4777. Thank you, and stay safe Yuba City!

Water Master Plan

The Water Master Plan is now complete! To find out more about the future of water in Yuba City, please visit www.yubacity.net/watermasterplan.

Water and Sewer Billing – Customer Service

To start or stop service, or to obtain general information regarding your utility account, please visit the Online Bill Pay webpage, visit City Hall at 1201 Civic Center Blvd., or contact our Finance Department by phone at (530) 822-4618.